Hello everyone;
This company Samsung who they think they are the most popular brand, not anymore they must catch a wake up they are in business because of people like you and me buying what are producing, but what could happen we start buying the same from LG, Sony, Apple, Nokia and many other famous brands that make the same thing, Samsung will feel as my friend without his innov8.
So please avoid buying anything from Samsung till they return the Cellphone of my friend in one piece!! I will let you know when it happen.
That below is how everything happen:
(Copy and paste of the last E-Mails to Samsung customer Care!
Good day Paul
Kind Regards : Paul Mackena
This company Samsung who they think they are the most popular brand, not anymore they must catch a wake up they are in business because of people like you and me buying what are producing, but what could happen we start buying the same from LG, Sony, Apple, Nokia and many other famous brands that make the same thing, Samsung will feel as my friend without his innov8.
So please avoid buying anything from Samsung till they return the Cellphone of my friend in one piece!! I will let you know when it happen.
That below is how everything happen:
(Copy and paste of the last E-Mails to Samsung customer Care!
Ke Key Accounts
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Aug 18 /2017
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Your device has been received by our
technician. We are waiting for feedback on whether the GPS on the device can be
restored or not.
You mentioned that you dropped the
device in liquid when you and your friend were throwing it at each other. I’ve
been advised that the device is not switching on now. Please see the pictures
attached.
I will provide you with feedback on
Monday as I am waiting for the technician s technical report.
Regards
Linda
Sekobane
Next
E-Mail:
Paul Mackena
<urgentdeliveries@gmail.com>
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Sep
1 /2017
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Attention
Linda Sekobane
Hi
Linda it's been 2 weeks , I always I tell my fellow bikers "better no news
than bad news"
But
at least some news;
Please
send me some feed back about the Innov8
Thank
you
Regards:
Paul Mackena
Next
E-Mail:
Paul Mackena
<urgentdeliveries@gmail.com>
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Sep
5 / 2017
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Hi Linda
On Friday 18 of August you
say in your E-Mail “ I will provide you with feedback on Monday” that was 21/8/2017;
It’s been more than 2 weeks, I know the Innov8 is not the only phone to fix by
your technicians but nothing stop them to give me some feedback. Do I need to
contact again Samsung Customer Care , do I need to contact your manager, I just
I want the innov8 of my friend as he got it 8years ago with the GPS running.
Regards:
Paul Mackena
Today
is Thursday 21 of September of 2017, this information is going straight into
face book so all the people can see the
real face of Samsung Customer Care and as they say, If your customer care is so
deplorable why people will still buying Samsung phones when there are other
chipper android phones that do the same and get better customer care. Don’t
make me start talking about the amazing I phones that I recommend with the eyes
close.
Regards:
Paul Mackena
PEOPLE CATCH A WAKE UP SAMSUNG ONLY CARE FOR PROFITS, NOT YOU NOT ME NOT ANYONE, SE THE INTRESTING THINGS I FOUND IN A FEW HOURS I THE NET:
https://www.theguardian.com › Technology › Samsung
Feb 17, 2017 - Samsung Electronics
vice-chairman Lee Jae-yong has been formally arrested in South Korea's
'Choi-gate' case. Photograph: Xinhua/Barcroft ...
King of Samsung: a
chairman's reign of cunning and corruption Samsung was accused of paying
43bn won ($36.4m; £30.3m) to two non-profit foundations operated by Choi
Soon-sil, a friend of Ms Park, in exchange for political support.
And the customer care is not far apart:
Poorly trained engineers who do not have
basics of talking to customers . Rude with no ... Will Samsung
management take action or they are not bothered ?
https://mybroadband.co.za/.../639212-Burglary-at-Samsung-Customer-Care-Center-W...
Aug 19, 2014 - 14 posts - 10 authors
Last week I took my Samsung Laptop in to the
Samsung Customer ... if you leave things there, they will not be
liable for loss, theft, damage, fire, ...
https://community.sprint.com/t5/.../Customer-Service-dropped-the-ball/td-p/815895
Customer Service dropped the ball!!!!! I am trying
to figure out why my phone will not let me make phone calls to my daughters new
phones. I am able to text
https://www.inc.com/.../what-to-do-when-your-product-explodes-in-your-customers-han...
Oct 21, 2016 - The Samsung
Note 7 is a lesson in crisis management. ... CUSTOMER SERVICE ... Samsung
dropped the ball at the first step
https://us.community.samsung.com/t5/Promotions/Fully...99...ball-dropped/.../100657
May 2, 2017 - Owners & Support.
Get Support ... Fully Immersive $99 promo ball dropped ... A big
slap in the face to loyal Samsung customers... -Matt.
https://forums.androidcentral.com/samsung.../752849-unexplainable-neverending-pro...
4 posts - 2 authors
Never rooted this tablet. ... Since day 1 gave nothing but problems.
... too old to get regular updates from Samsung)? What happens if you
boot ...
www.reuters.com/article/us-samsung-elec-results-idUSKCN0V530C
www.dailymail.co.uk/.../Is-Samsung-trouble-Tech-giant-s-profits-set-plummet-60-Ap..
www.marketwatch.com › Investing ›
Stocks › Disruptive Money
business.financialpost.com/.../has-the-galaxy-note-7-debacle-ruined-samsungs-handset-b...
www.afr.com/.../Samsung/samsung-estimates-34b-loss-over-galaxy-7-troubles-
www.businessinsider.com/why-big-companies-cant-stop-cooking-their-books-2014-12
fortune.com/2016/10/06/samsung-smartphone-recall-damage/
https://www.phonearena.com/.../Survey-Customers-lose-confidence-in-Samsung-after...
1. Cached
Hello Samsung, Paul Mackena here did
you finish to fix the innov8 of my friend Diego or I must dig more wrong doing
to your customers and cellphones alike;
I will be spreading this news all
over the net from tomorrow till next
week then I will dig for more of your wrong doing, I told you had open “Pandoras
box” when you fail to give right in the beginning the codes to open the maps
for route 66 southern Africa, all this escalation is because of the
incompetence of your customer care, they suck; Now I’m showing you I was not
bluffing when I say I bring down in the same way a Greek Millionaire Sarios
Tokmakidis, I exposing for Tax evasion and pollution and lost all the main
clients. Google his name!!
Fix the innov8 of my friend, who knows what else I can find of Samsung doggy
finances and making it public, I’m the president of a biker club so I’m not
afraid at all, at the contrary bring it on!! My friend is a biker too and we don’t take any
bull. Today
is Thursday 21 of September of 2017, this information is going straight into
face book to see the real face of Samsung Customer Care and as they say, With your
customer care been so deplorable why people still buying Samsung phones is
amazing, “Silent of the Lambs” People buy chipper android phones that do the
same and get better customer care. Don’t make me start talking about the
amazing I phones that I recommend with the eyes close.
Regards: Paul Macken
All this above is nothing compare as
the way Samsung drop the ball with my friend Cell, he have a Samsung Innov8 i8510 he buy it in November
2008 and never ever need it to repaid anything on it not even a screen crack,
but like many Cells with symbianng, dropping calls,
switching off by itself, then one customer care suggest to do a hard reset
without tell him that the GPS will stop
working and that is going to need codes from ROUTE 66; route 66 is gone, now he
depends on the people of samsung to find the right 16 digit code that will open the maps for Southern
Africa 2008; It’s been a month trying to get the codes, I put on the table for
samsung another idea (Plan B) find a Old
Innov8 or Omnia, both with a navigator GPS send anyone to him , I will
pay Cash on deliver for the delivery and the courier will take the cell of my
friend back to Samsung for them to inspect. I think that is the fairest solution.
This is just a small sample of what
I’m going to write against Samsung as it is in your face book page you can deleted page, once is
in my page and of my friend, Samsung
can’t do nothing and will be expose for every wrong ever done!!
Find a replacement cell or fix the cell for my
friend ASAP………………..
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